This is simply because the Assistant Producer unistall routine actually un-registers the Telos Active X DLL, named TLSAPX2.DLL.
Solution
Register the DLL again.
Typically NeoScreener installs the TLSAPX2.DLL to c:\Program Files\Telos and registers it with an administrator’s account.
To register again:
Use a command prompt (run as administrator if on Vista / W2008 / Seven) and type:
cd \prog* and hit ENTER, which will take you to c:\Program Files, then type
cd Telos and hit ENTER which will take you into c:\Program Files\Telos then type
REGSVR32 TLSAPX2.DLL and hit ENTER
You should receive a message stating “Dll registerserver succeeded”
